Options Counseling Program

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Options Counseling Program Orientation Manual

2019 version of the Options Counseling Orientation Manual:

Download OC_Orientation_Manual_2019 Final

 

Posted on 06/05/2019 in OC Program Information | Permalink

2019 Core Options Counseling Training Materials

The following materials were provided at the 2019 two-day Core Options Counseling Training and can be used as reference:

Download Art_of_Options_Counseling- 2019 Day 1

MassHealth State Plan LTSS, SCO and PACE:

Download Options Counselor Training MassHealth OLTSS_2019 Final

Self-Care (Department of Mental Health:

Download Elder Services caring for self

Home Care for Older Adults (Executive Office of Elder Affairs):

Download Home_Care_Program_for OC Training 5-2019 FINAL

Housing Basics (Massachusetts Rehabilitation Commission):

Download OC Housing Training May 2019

Department of Developmental Services:

Download DDS 101 2019

Massachusetts Rehabilitation Commission - Community Living Programs:

Download MRC CL Programs Presentation 5.17.19

Massachusetts Department of Veterans' Services:

Download DVS 101 2019

Posted on 06/07/2019 in Announcements, Presentations | Permalink

Family Caregiver Support Program and Options Counseling Service Reporting Protocol

Attached is the Family Caregiver Support Program and Options Counseling Service Reporting Protocol. This document describes the process that should be used in very specific instances by staff members whose roles include that of both Family Caregiver Support Specialist and Options Counselor. 

The process  captures those instances when during the course of an Options Counseling session, that includes both a consumer (elder or person with a disability) and a caregiver, 15 minutes or more is dedicated to providing family caregiver support, solely. Please refer to the attachment for details.

Download FCS and OC Service Reporting Protocol 2015

Posted on 05/05/2015 in Announcements, Job Aids & Training | Permalink | Comments (0)

Options Counseling Program

 When an older person, or an adult of any age with a disability, faces the need for supportive services to help with basic activities such as personal care, household chores, transportation, nutrition or medication management, locating and evaluating options for care can be an overwhelming task for the individual or their family member or caretaker. The process can be made more manageable with the support of a knowledgeable, caring counselor who provides unbiased information about the range of community and institutional services and how to access them, and who supports the individual during the decision-making process by ensuring that the individual understands the range of available options, in order to make an informed choice, and to determine next steps to take. The service is provided in person, by phone, and via email or the web, and may be accomplished in a single session or over several sessions

 Options Counseling services are state-wide and intended to be short-term in nature and nay include phone calls and/or face-to-face meetings. The timing and the number of sessions provided depend on the consumer’s individual need for information and decision-support. Consumers may receive services in a hospital, rehabilitation or nursing facility or their own homes.

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Posted on 04/23/2014 in Announcements | Permalink | Comments (0)

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